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New mother holding her sleeping newborn while a caregiver sits beside her

For Expecting Parents

A practical guide to planning the support you will want when your baby arrives — what to decide, and when to decide it.

Earlier than most parents expect. Experienced Newborn Care Specialists and doulas are often reserved months ahead, so many families begin their search in the second trimester. A rough timeline:

  • Second trimester

    Decide what kind of support you want and schedule a consultation.

  • Early third trimester

    Interview candidates and confirm your choice and schedule.

  • The final weeks

    Share your birth plans and preferences with your specialist, and prepare the nursery together.

If you learn you are expecting twins or multiples, move everything earlier: multiples often arrive before their due date.

Daytime or overnight newborn care?

Overnight care

Overnight care is what most families ask for first. A Newborn Care Specialist looks after the baby through the night — bringing the baby to you for feeds if you are nursing — so you can sleep and recover.

Daytime care

Daytime care gives you an experienced partner while you are awake: hands-on help with feeding, bathing and routines, and time to rest.

Many families combine both in the first weeks, then taper to nights only.

10-, 12- and 24-hour schedules

  • 10 hours

    usually covers a full night, or the core of the day.

  • 12 hours

    adds coverage at either end — for example, waking up with the morning routine already under way.

  • 24 hours

    provides round-the-clock care, usually for several days in a row, and is often chosen for the first weeks home, after a difficult recovery or with multiples.

You do not need to decide everything now. We will help you choose a schedule during your consultation and adjust it after the baby arrives.

First-time parents

If this is your first baby, expert support in the early weeks can make an enormous difference — not only to your rest, but to your confidence. A Newborn Care Specialist answers questions as they come up and shows you how to feed, soothe, bathe and settle your baby, so that when care ends you feel ready to carry on yourselves.

Twins and multiples

Caring for more than one newborn is a different undertaking: synchronized feeds and sleep, careful record keeping and a lot more laundry. Look for specialists with genuine experience of multiples, and consider 24-hour care for the first weeks home.

Postpartum support

Recovery matters as much as the baby’s care. A postpartum doula supports the mother’s rest and recovery, feeding and emotional wellbeing, while a Newborn Care Specialist focuses on the baby. Some families use both; others choose one based on what they need most.

As your baby grows, an Infant Sleep Consultant can help build lasting sleep habits, and a nanny can take on ongoing care when you are ready.

Preparing for your baby’s arrival

  • Decide who will help, and when — and book early
  • Share your feeding plans and your pediatrician’s details with your specialist
  • Set up a space for your specialist near the nursery for overnight care
  • Organize the nursery, bottles, baby laundry and supplies before the due date
  • Think about the rest of the household — meals, cleaning, pets and older children — and whether you would like support at home during the first weeks

When you are ready, schedule a consultation and we will help you plan the rest.

Frequently asked questions

Do you provide overnight newborn care?

Yes. Our Newborn Care Specialists work daytime and overnight shifts. Overnight care lets you sleep while the specialist looks after the baby, brings the baby to you for feeds if you are nursing, and keeps a log of feeds, sleep and diaper changes for the morning.

Do you work with twins or multiples?

Yes. We place Newborn Care Specialists with experience caring for twins and multiples, where feeding schedules, sleep routines and simple logistics all need a steady hand. Let us know as soon as you learn you are expecting more than one baby, since multiples often arrive early.

How early should I book a Newborn Care Specialist?

As early as you can. The most experienced specialists are often reserved months ahead, so many families begin their search during the second trimester. Reaching out early gives you time to interview candidates and settle on a schedule before the baby arrives.

What is the difference between a doula and a Newborn Care Specialist?

A doula supports the family — and especially the mother — through birth and the postpartum period: comfort, recovery, emotional support and help settling in at home. A Newborn Care Specialist focuses on the baby: feeding, routines, sleep and overnight care. Many families use both.

Let’s find the right professional for your family

Tell us about your family and your home — the schedule, the start date and the kind of support you need — and we will take it from there.